Reports to watch
| Report | What it shows | Why it matters |
|---|---|---|
| Daily sales | Total sales by category and payment method | Cash flow and demand |
| Laptop model sales | Best selling models variants and brands | Purchasing decisions |
| Parts sales | Fast moving CPUs RAM SSDs GPUs and boards | Stock planning |
| Accessory sales | Keyboards mice bags UPS units and monitors | Margin growth |
| Stock aging | Items sitting too long | Dead stock prevention |
| Warranty claims | Claim frequency by model supplier or brand | Quality control |
| Repair status | Pending completed delayed jobs | Customer follow up |
| Staff performance | Sales support and conversion indicators | Training and incentives |
| Margin report | Profit by item or category | Pricing control |
Sales is not the whole story
A laptop may sell well but have low margin high warranty claims or poor customer satisfaction. Good reports compare sales with cost support and stock age.
Reports should guide training purchasing pricing and process improvement. Numbers without context can create unfair decisions.
This article is for general computer shop planning and operations. Real shops must follow local tax consumer protection warranty import data privacy employment payment and electronic waste rules.
Customer devices can contain private data. Staff should handle repairs upgrades data transfer and diagnostics with clear permission and privacy discipline.