Supplier evaluation areas
| Area | Why it matters | Question to ask |
|---|---|---|
| Price | Affects margin | Is price stable and realistic |
| Stock availability | Affects customer demand | Can they supply popular models |
| Warranty support | Affects after sales trust | How are claims handled |
| Return policy | Protects against faulty stock | Can wrong or faulty items be returned |
| Originality and quality | Protects reputation | Are devices and accessories genuine and safe |
| Delivery speed | Affects stock planning | Can they deliver on time |
| Documentation | Supports records | Do invoices match device IMEI and stock |
Purchase records
Phone purchases should record supplier invoice number, model, variant, quantity, cost, IMEI list, warranty terms and payment status.
Very low purchase prices can hide warranty problems poor accessory quality unclear origin or unreliable support. Supplier trust has financial value.
This article is for general smartphone shop planning and operations. Real shops must follow local tax consumer protection warranty import data privacy employment and payment rules.
Customer devices can contain private data. Staff should handle repairs trade in checks and data transfer requests with clear permission and privacy discipline.