Setup service tasks
| Task | Why it helps | Privacy rule |
|---|---|---|
| Power on and basic check | Confirms device works | No personal access yet |
| OS and driver updates | Improves stability | Use official sources |
| Account sign in | Enables store backup and sync | Customer enters password |
| Data transfer | Moves documents photos and files | Clear permission |
| Essential software | Helps customer start | Install only approved software |
| Printer or accessory check | Supports real use | Customer request |
| Warranty explanation | Customer understands support | Show invoice and terms |
| Final handover | Confirms satisfaction | Customer checks device |
Staff should not write down remember or request customer passwords. The customer should enter sensitive credentials themselves.
Handover confidence
Before the customer leaves, confirm charging keyboard touchpad display WiFi sound camera and basic functions when relevant.
This article is for general computer shop planning and operations. Real shops must follow local tax consumer protection warranty import data privacy employment payment and electronic waste rules.
Customer devices can contain private data. Staff should handle repairs upgrades data transfer and diagnostics with clear permission and privacy discipline.